Shores & Islands Ohio Learning Center

Learn the Region. Share It With Confidence.

Build local knowledge, strengthen guest service, and help visitors, customers, and community members connect with the Shores & Islands Ohio region. Start with the free Shores & Islands Expert Course, then return as new training opportunities are added.

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Learn why tourism matters

Build practical skills

Support the region's economy

What is the Shores & Islands Ohio Learning Center?

The Shores & Islands Ohio Learning Center is an online training hub for people who welcome, serve, support, or promote visitors across Erie and Ottawa counties. Courses are designed to build regional knowledge, improve guest experiences, and help local businesses and community partners share accurate, helpful information.

Good to know:

  • Courses are available online.
  • The first available course is the Shores & Islands Expert Course.
  • The course is free to enroll in.
  • Additional courses may be added as new training needs and partner opportunities develop.

Shores & Islands Expert Course

Become more confident when sharing the places, experiences, and stories that make the Shores & Islands Ohio region memorable. This free course helps participants understand the value of tourism, answer common visitor questions, explore local communities, and strengthen everyday hospitality skills.

Best for:

Guest service teams
Restaurant and retail staff
Attractions and lodging staff
New regional team members
Community partners
Local residents

Course highlights:

Why tourism matters
Helpful visitor service skills
Regional places to visit
Dining, events, and lodging
Community collaboration

What you’ll gain:

Stronger local knowledge
Better visitor conversations
More confident referrals
A regional perspective
A completion certificate

Shores & Islands

Expert Course

2.5+ HOURS  ●  48 LESSONS  ●  19 VIDEOS
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