Why Take This Course...

You're part of something bigger, someplace special, and a movement to uplift our community.

  • Build deeper knowledge of Shores & Islands so you can share meaningful, accurate, and engaging information with visitors.

  • Gain practical skills to deliver warm, memorable guest experiences that reflect the region’s character and hospitality.

  • Text length of individual points can be shorter or longer depending on your needs

Course curriculum

    1. Welcome to the Course!

    2. Welcome From Shores & Islands Ohio

    3. Course Objectives and Outcomes

    4. Benefits of Earning Your Certificate

    5. Welcome Survey

    6. Welcome from Greater Sandusky Partnership

    1. Beagle Bay Knotworks- Tourism Testimonial

    2. Why Tourism Matters

    3. Black Swamp Bird Observatory- Why Tourism Matters to Me

    4. Economic Impact Fact Sheet 2023

    5. Tourism Impact

    6. Sustainability and How Money Travels

    7. Firelands Symphony Orchestra- Why the Arts Matter

    8. What is Destination Marketing?

    9. From Visit to Investment - Vitality Wheel

    10. Importance of Tourism

    11. Sawmill Creek Resort- The Importance of Tourism

    1. Hospitality- It's What We Do!

    2. Greeting Visitors

    3. 5 Great Questions To Ask Visitors

    4. Mulberry Creek Winery- Sharing Our Story, Our Community

    5. Christy's Corner Cafe- Sharing Our Story, Our Community

    6. Challenging Questions

    1. Destination Sizzle Reel

    2. Our Communities: Use this link to explore the Shores & Islands Communities webpage.

    3. Getting Around

    4. Getting Around Shores & Islands Ohio

    5. Check It Out: Local Maps

    6. So Much To Do

    7. Practical: Things To Do

    8. Dining Sizzle Reel

    9. Flavors For Every Taste

    10. Find A Restaurant

    11. Events Every Day

    12. Explore The Events Calendar

    13. Places To Stay

    14. Explore Places To Stay

    1. A Community That Collaborates

    2. Sol Stay Sandusky- A Community That Collaborates

    3. Paddle Bar Sandusky- A Community That Collaborates

    4. Edison Birthplace- A Community That Collaborates

    5. Castaway Bay- A Community That Collaborates

    6. What We Do

    1. Additional Resources

    2. Connect With Your Peers

    3. Display Your Certificate

    4. Closing Survey

    5. THANK YOU!!

About this course

  • Free
  • 48 lessons
  • 0.5 hours of video content

Discover your potential, starting today

Enroll today